Terms of Service

Last updated: January 2024

1. Acceptance of Terms

By accessing or using DevSegment services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

DevSegment provides an enterprise no-code business automation platform ("Platform") that enables organizations to create and manage workflows, forms, business rules, and integrations. Our services include the Dokie Platform and related products as described on our website.

3. User Accounts

To use our Platform, you must:

• Create an account with accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. Subscription and Payment

Our services are provided on a subscription basis:

• Fees are based on your selected plan and billed in advance
• All fees are non-refundable unless otherwise stated
• We may change pricing with 30 days notice
• Failure to pay may result in service suspension

5. Acceptable Use

You agree not to:

• Use the Platform for any illegal purpose
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to our systems
• Interfere with the Platform's operation
• Reverse engineer or decompile the software

6. Intellectual Property

DevSegment retains all intellectual property rights in the Platform and its components. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Platform according to these terms.

7. Your Data

You retain all rights to the data you input into the Platform. DevSegment will process your data only as necessary to provide the services and as described in our Privacy Policy. We implement appropriate security measures to protect your data.

8. Service Availability

We strive to maintain high availability of our services. However, we do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance when possible. Enterprise customers may have specific SLA terms in their agreements.

9. Limitation of Liability

To the maximum extent permitted by law, DevSegment shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Platform.

10. Termination

Either party may terminate the subscription according to the terms of the subscription agreement. Upon termination, your access to the Platform will be disabled. You may request export of your data within 30 days of termination.

11. Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or through the Platform. Continued use of the services after changes constitutes acceptance of the modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Republic of Armenia, without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms of Service, please contact us:

• Email: [email protected]
• Phone: +374 95 27 27 80