Find answers to common questions about DevSegment and our enterprise no-code platform.
DevSegment is a technology company specializing in enterprise digital transformation. Dokie is our flagship no-code/low-code platform that enables organizations to build and customize business applications, workflows, and processes without traditional software development. The platform empowers business analysts to make 90% of system changes themselves, dramatically reducing dependency on IT teams.
Dokie is designed for mid-size to large enterprises across all industries that need to digitize and automate their business processes. It's ideal for organizations that want ERP/CRM capabilities without the complexity and cost of traditional enterprise systems. Our platform serves healthcare, logistics, banking, insurance, manufacturing, retail, education, government, and many other sectors.
Typical implementation takes 3-6 months, compared to 12-24 months for traditional ERP systems. Our phased approach includes: Discovery (2-4 weeks), Configuration (4-8 weeks), Integration (2-4 weeks), and Deployment (2 weeks). Many customers see ROI within the first quarter of operation.
90% of all changes can be made by business analysts without any coding knowledge. This includes creating workflows, building forms with 41+ field types, defining validation rules, configuring security permissions, and creating reports. Developers are only needed for advanced customizations like custom integrations or unique plugins.
Absolutely! Dokie features a powerful RSocket-based integration framework. Third-party services integrate at the domain level using our ICrud interface and @Crud annotation pattern - simply implement the interface, annotate your Spring component, and the service auto-registers via RSocket. Apache Kafka handles event-driven messaging, and REST APIs are available through our microservices architecture. This approach enables seamless integration with your existing ERP systems, CRM platforms, databases, and business applications.
Yes! Dokie offers flexible deployment options: On-Premise with complete data sovereignty, Private Cloud with dedicated infrastructure, Public Cloud (AWS, Azure, Google Cloud), or Hybrid combining on-premise and cloud components. Our microservices architecture with 21+ independent services allows you to scale each component independently.
Yes! We offer several ways to experience Dokie: Live Demo with our team to see the platform in action, Proof of Concept for qualified opportunities using your actual processes, and Sandbox Environment for enterprise prospects. Contact us to discuss the best option for your evaluation needs.
We offer multiple support tiers: Standard Support with email and ticket-based support during business hours, Premium Support with priority response times and dedicated account manager, Enterprise Support with 24/7 support, SLA guarantees, and on-site options. Plus a comprehensive Knowledge Base with documentation and tutorials.